Terms & Service
Last Updated: March 21, 2025
1. INTRODUCTION
Welcome to Raj Hothi. This website is operated by Raj Hothi (“we,” “us,” or “our”). By accessing and using our website, including purchasing products and services, you agree to comply with these Terms of Service (“Terms”).
If you do not agree with these Terms, please do not use our website.
We reserve the right to modify or update these Terms at any time, and it is your responsibility to check for changes periodically. Continued use of the website after updates constitutes acceptance of the new Terms.
2. SERVICES & PRODUCTS OFFERED
Our website provides a range of services and products, including:
- Hair & Makeup Services: Professional beauty services for various occasions.
- Laser Clinic Treatments: Cosmetic laser treatments subject to eligibility and consultation.
- Makeup Academy: Courses for makeup training and certification.
- Boutique & Shop: Fashion and accessories, including Asian and English outfits.
- Gift Vouchers: Purchase of vouchers for use on products and services.
3. USER ELIGIBILITY
By using this website, you confirm that:
- You are at least 18 years old or have parental consent.
- You will provide accurate information when making purchases or bookings.
- You will not engage in fraudulent activities.
4. BOOKINGS & APPOINTMENTS
- Appointments for services (hair, makeup, laser, and academy courses) require a deposit to secure the booking.
- Deposits are non-refundable unless cancelled within the specified cancellation period.
- We reserve the right to refuse service if necessary (e.g., health concerns, abuse of staff, or policy violations).
5. PURCHASES & PAYMENTS
- Prices are displayed in GBP (£) and include applicable taxes.
- We accept major credit/debit cards and other available payment methods at checkout.
- Full payment is required at the time of purchase unless otherwise stated.
- Orders are subject to availability, and we may cancel or limit purchases at our discretion.
6. GIFT VOUCHERS
- Gift vouchers can be used for eligible products and services.
- They are non-refundable and non-transferable.
- Expiry dates apply, and lost vouchers cannot be replaced.
7. RETURNS, REFUNDS & CANCELLATIONS
- Products: Returns or exchanges are not permitted. This does not affect your statutory rights.
- Services & Appointments: Refunds are not available for completed services. Rescheduling must be done within the cancellation policy timeframe.
- Courses: Course fees are non-refundable once enrolment is confirmed.
For more details, please refer to our Refund Policy.
8. INTELLECTUAL PROPERTY & COPYRIGHT
- All content, images, videos, and materials on this website are owned by Raj Hothi and are protected by copyright laws.
- Unauthorised use, reproduction, or distribution of any content is strictly prohibited.
- Any third-party trademarks or content used remain the property of their respective owners.
9. LIABILITY & DISCLAIMER
- We make no guarantees regarding the accuracy, reliability, or effectiveness of services or products.
- We are not responsible for any adverse reactions or side effects resulting from treatments, products, or services.
- To the extent permitted by UK law, we disclaim liability for any direct, indirect, or consequential losses.
10. PRIVACY POLICY
Your personal information is handled in accordance with our Privacy Policy, which outlines how we collect, use, and protect your data.
11. THIRD-PARTY LINKS & SERVICES
- Our website may contain links to third-party websites for additional services.
- We are not responsible for the content, policies, or practices of third-party sites.
12. GOVERNING LAW
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of UK courts.
13. CONTACT INFORMATION
For any questions or concerns, please contact us at:
Email: info@rajhothi.com